Pull Your Balance Back to Your Wallet
Withdrawals go back to the same wallet type you used to deposit — DANA, OVO or GoPay. Head to the cashier, select withdraw, and enter the amount you want to move out. The system matches the destination wallet to your verified account details, so there's no room for misdirected transfers. If your account verification is complete, the request moves into processing. We
don't promise a fixed minute count because wallet processing times vary, but verified accounts move through the queue ahead of unverified ones.
- Open Withdraw — Go to the cashier and select the withdrawal tab. Your linked wallet — DANA, OVO or GoPay — appears as the payout destination.
- Enter the Amount — Type in the amount you want to withdraw. The cashier shows any minimum amount that applies at that moment.
- Confirm Your Details — Check that your wallet number on file matches your active wallet. Any mismatch will hold the request until you update your account details.
- Request Submitted — Once submitted, you'll see a pending status. We process verified accounts first; keep your account verification current to avoid delays.